Frequently Asked Questions
What is the return policy?
If you wish to return a product, you can do so within the specified return period after receiving your order. Once we receive and inspect the returned item, your refund will be processed within 5 business days. The amount will be refunded to your original payment method
How much does shipping cost?
Shipping is free across Pakistan, ensuring that all local customers enjoy a smooth and cost-free delivery experience. For international orders, shipping charges are calculated based on the destination country and location. The exact shipping cost will be displayed at checkout before you complete your purchase
How long does delivery take?
Your order will be delivered within 3 business days after it has been processed and shipped. Delivery times may vary slightly depending on your location and courier service.
What if I receive a damaged or wrong product?
If you receive a damaged or wrong product, we will replace it at no additional cost. Simply contact our support team with your order details and a photo of the item, and we’ll arrange a quick replacement for you.
Can I return a sale or discounted item?
Yes, you can return a sale or discounted item as long as it meets our return policy conditions. Please ensure the product is unused, in its original packaging, and returned within the specified return period.
Why are your products are so cheap?
Our products are priced affordably because we source them directly from trusted manufacturers and suppliers, cutting out middlemen costs. This allows us to offer high-quality items at the best possible prices without compromising on quality.